Frequently Asked Questions
Everything you need to know about living the island life.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 5 to 7 business days within the continental U.S. We also offer expedited and overnight shipping options for those who need their island essentials sooner.
What is your return and exchange policy?
We accept returns of unworn, unwashed, or defective merchandise within 90 days of purchase. Items must have all original tags attached and be accompanied by a valid receipt or packing slip.
How should I care for my silk and linen garments?
To maintain the quality of our signature fabrics, we recommend dry cleaning for most silk items and machine washing linen on a cold, gentle cycle followed by line drying to prevent shrinkage.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Tommy Bahama gift cards.